MOST FREQUESNT QURSTIONS AND ANSWERS

FAQ

We take each project very personally, and each project will have different requirement, that’s why we offer free quote and consultation to you, there is no obligation. Simply contact us for a free quote, we will get back to you within 24-48 business hours.
It depends on the photos you want to use. It usually take us about 2 weeks for a 3 photos production, 3-4 weeks for 4-6 photos and 5-6 weeks for 7-10 photos. If you really have limited time, we suggest you contact us for availability to provide you a rush service.
Usually each scene will take about 30 secs to 1 min depends on the complexity of the scenes. So the more scenes you have, the longer your video will be.
Because the sand art style video is based on the interaction between hand and sand, we are not drawing by pen, so it will not be as detailed as a regular portrait, the result of each scene will be more abstract as the original photo, especially when it comes to the Portrait style. If you looking for a portrait style scene, please contact us before doing so, it requires much more time and most of the time.
We usually recommend one to two, but if the video length is longer, we can either repeat one of the song, or add the 3rd song of your choice.
There are endless ideas of what we can create for you, we’ve done wedding love story video, company product promotion, birthday, holiday video…If you have any idea about the video, we are happy to produce it for you.
Once we started on your project, we will have a dedicated portal where you can track the status of your video production.
We accept payments via Paypal. So you get 100% protection for your payment.